Ask our in-house TCM Physicians in the comments section below.


Meanwhile, here’s the Frequently Asked Questions:

TCM works by bringing the body back into balance with the aid of different treatments like acupuncture, herbal medicine, cupping, moxibustion and tuina. The imbalance could be caused by internal (eg. disharmony between organs, emotions, etc ) and external factors (eg. environment, weather, time, etc).

TCM diagnosis requires observing the patient (comprise of tongue reading), taking down details of the medical history records and symptoms, as well as palpation (includes but not limited to pulse taking). Hence, both are needed for an accurate diagnosis.

It is also important for patients to be transparent with his/her medical condition for the physician to make an accurate diagnosis.

Acupuncture treats musculoskeletal problems, pain & injury, poor immune system, upper respiratory conditions (e.g. sinusitis, cough & common cold/flu), digestive issues (eg. bloating, diarrhoea & constipation), women’s health (menopausal discomfort, hot flushes, fertility, and menstrual pain, irregularity and flow), sleep quality (lethargy, fatigue, insomnia, sleep deprivation, excessive dreaming, snoring), neurological condition (eg. stroke, depression, anxiety, facial pain/spasm, headache, migraine), skin conditions (eg. acne, ageing skin, hives, hair loss, excessive sweating), eye conditions (e.g. dry eyes, floaters), etc.


Some people may feel a dull ache on the acupoint(s) which will go away after a while.

Body condition and general health will improve. For example, pain relief will be felt for those who come for a pain management treatment.

The process of recovery may be slow for certain conditions, so numerous treatments may be needed. It cannot heal fractures or cure diseases like dengue, cancer or other hereditary conditions.

In general, since acupuncture is used to help the body to heal itself, the limits of acupuncture treatments are the limits of what the body can do to heal itself.

It depends on the type of condition the patient seek treatment for. The tool and technique used, how the patient feels during the treatment, the effect, as well as the length of treatment is different.

Herbal medicine can come in the form of herbs (to be boiled), syrup, powder, tablet and/or pills. All contains a combination of herbs. Different formulae are used for different disease pattern and condition. For example, if a patient is diagnosed as blood deficient, he/she will be given herb formulae to nourish the blood.

It is best to take them separately.

Most of the herbs in PULSE come from China, Hong Kong or Taiwan.

It depends on your insurance company/HR. Some of them cover charges by TCMPB-registered physicians.

All of our TCM physicians are registered under Traditional Chinese Medicine Practitioners Board (TCMPB), a statutory board under Ministry of Health (MOH).


Every TCM treatment begins with a consultation with our physicians, who will diagnose your condition according to your medical history, pulse and tongue.

If you’re having acupuncture treatment, it will be advisable to wear loose clothing.

Comments (48)

  1. Karen Tan

    Hi PulseTCM!

    Would like to ask if acupuncture can help to cure facial condition – such as oil sebums. However, I’ve combination skin type but underneath the skin has a recurring oil sebums that doesn’t seem to go away.

    Thank you!



      Hello Karen,

      Yes, acupuncture will definitely be able to help with oil control. Results will be better with herbal medication.

      You can read more about oil control via acupuncture here.

      Hope it helps!

  2. shi lei

    hi there,
    i feel a strain on my left eye and left side of my head. Can TCM help? Or is there any quick remedy for such issue?

    • Physician Victoria Tan

      Hello Shi Lei,

      This is a sign of high eye pressure. Acupuncture will be able to help.

      In the meantime, for a quick remedy, you can press on the following acupoints for 2 to 3 minutes each: LR2 行间 ‘Xingjian’, LR3 太冲 ‘Taichong’, GB8, 率谷 ‘Shuaigu’, EX-HN5 太阳 ‘Taiyang’ & BL2 攒竹 ‘Zanzhu’.

      Hope this helps!

  3. shar

    Hi, if i have peri-anal abscess which now leads to a fistula, can TCM helped in any way? Western doctor advise in doing fistulatomy surgery.
    im not sure if the fistula will go away though, but i think i have blocked qi in my body..maybe a few. can the physician also remove the blocked qi?

    • Physician Victoria Tan

      Hello Shar,

      A fistula is too serious to use TCM. It is recommended to go for the surgery instead.

      For your blocked ‘qi’, the physician will first have to diagnose the constitution before the use of acupuncture and medication. If you’re going ahead with the surgery, post-surgical conditioning with TCM will be recommended.

      I hope this helps. We wish you a speedy recovery!

  4. Richard

    Just would to enquire if you treat heel pain? What is the diagnosisa and cost.


      Hello Richard,

      Yes, we do! You can read more about on our blog article here.

      It usually costs around $100.

      Hope this helps!

  5. Christina

    How many sessions are needed to treat rounded shoulders? What would be an estimate total cost?


      Hello Christina, sessions needed depends on individual’s conditions. Most of our patients are treated after a course of 10 sessions. You can purchase a package of 10 sessions of this treatment at $1100.

      Hope this helps!

  6. Surina

    Hi Physicians,are you able to treat unable to sleep patient? He has been problem with Sleeping and awake easily by any noise.At most only can sleep 2-3 hours /night. Please advise as this affect his full time job. Thank you

    • Physician Vivian Lee

      Hello Qi,

      For such condition, we first need to find out the potential cause of patterns of the tremble before we can suggest the most appropriate treatment plan for you. The cause of trembling hands includes Hyperthyroidism, Parkinson’s disease, just to name a few.

      Hope this helps!

  7. Noreen

    Hi wonder if you provide house call service for cancer patient?

    If yes how are the charges like?


      Hello Noreen,

      Unfortunately, PULSE does not provide house call services at the moment.


      Hello Jace,

      TCM will not be able to completely cure Alopecia Areata. However, acupuncture can help reduce the immune reactions that are causing the bald patches, relieve the symptoms and help with maintenance of your condition.

      Hope this helps!

      To book an appointment: http://www.pulsetcm.sg/book-an-appointment

  8. Joseph

    Hi there,

    I am recently diagnosed with degenerative spinal arthritis and I am 35 years old this year. The area that caused most pain / discomfort seems to be the same locations that I had injuries during my schooling days. Also, I had been experiencing more migraine than before lately. I am wondering if acupuncture can assist on these.

  9. Bel

    Can TCM really treat significant hair loss/thinning and stimulate new hair growth?

    • Physician Joyce Chee

      Hello Bel,

      Yes, Acupuncture can help in hair thinning and assist in prevention in future hair loss. This treatment, however, is not for extreme balding cases with little or old hair follicles.

      You can read more about Acupuncture for Hair Loss on my article here!

      To know if this treatment is suitable for you, the best way would be to consult a physician. Hope this is useful to you!

  10. Rachel

    Hi, I have been having this problem for years, so I was wondering if TCM is able to help me with my tensed shoulders and backache.


      Hello Rachel!

      TCM & Acupuncture can definitely relieve back pain. To treat the root of the problem, it is still advisable to consult with a physician who can better diagnose and advise accordingly.

  11. viv


    Can tcm treat sinus and hyperhydrosis on hands and feet?
    And what are usually the recommended treatment

    • Physician Vivian Lee

      Hello there!

      Yes, TCM can treat the both conditions. Firstly, the patient will need to do a consultation with the physician and the physician will try to understand the body composition and what causes the sinus/hyperhidrosis. From there, we will recommend the most appropriate treatment. Usually, TCM medication and acupuncture are recommended.

      Hope this helps!

      To book an appointment: http://www.pulsetcm.sg/book-an-appointment

  12. Desmond

    would cupping and acupuncture damage any tattoos on the area of treatment?

    for hair loss acupuncture, how many sessions is needed? would the consultant pester us to sign packages?

    • Physician Victoria Tan

      Hello Desmond,

      No, acupuncture and cupping will not affect your tattoo!

      The effects of hair loss acupuncture are dependent on the condition and severity of the patient. We encourage patients to attend treatment courses of 10 sessions for the physician to regulate and stimulate hair growth cycle. No, the physician will not hard sell any package, the decision lies in your commitment to the treatment course since patients are required to come regularly until the condition is stable.

      Hope this helps!

      To book an appointment: http://www.pulsetcm.sg/book-an-appointment

  13. PH


    What is TCM menopause treatment ? Are you able to tell whether Menopause has started ?

    Is it true that it’s difficult to lose weight at beginning stage of menopause ?


      Hi there! During a TCM consultation, the physician will diagnose your condition and suggest a treatment plan that may include herbal medication and acupuncture for the regulation of any hormonal imbalance. The physician will be able to identify menopausal symptoms. Also, they are able to prescribe and administer treatment based on your current condition of whether it is before/during/after menopause as TCM focuses on the holistic wellbeing of the individual.
      Weight gain differs for every woman and for different reasons. Our physicians are here to help you identify the root cause and work towards achieving a balance inside out.

      You can book an appointment here: http://www.pulsetcm.sg/book-an-appointment

  14. Sharon Chew


    I have panic attacks, anxiety and depression. I am thinking if acupuncture helps.
    There are times when I feel shortness of breathe, for instance, I am having the symptom for the past 3 weeks.
    Western doctors said it is due to anxiety even though I dont feel anxious.
    TCM physician told me it could be due to poor stamina and gastric issue.
    I have gone through heart scanning and found out I have mild valve mitral prolapse (inherited) which doctor mentioned it is not a serious issue.

    I am quite bothered by shortness of breathe as it affects my daily performance.

    I have serious sweaty palms and feet (inherited) too. Can acupuncture helps too?

    Sorry for the many question.
    Thank you.


      Hey Sharon! No worries, it’s Ask Physician!

      Our physicians have read through your concerns and have analysed your condition. The inherited hyperhidrosis (sweaty palms) is an indication of your weak immune (lung) constitution. The shortness of breath is a manifestation of the weaker functioning of the lungs and the heart.

      It is advisable to consult our physicians who can suggest a treatment plan for you after a more thorough diagnosis. Do bring along any relevant medical reports with you!

      You can book an appointment here: http://www.pulsetcm.sg/book-an-appointment


      Hi there! Yes, acupuncture can treat dark eye circles. Dark eye circles are caused by “energy blockage” which darkens the area over time. Acupuncture can detoxify and regulate this blockage, lightening the skin under eyes!

  15. Keith

    How does the clinic work? If I go for foot reflexology, based on the feedback, would I be referred to Physicians for further acupuncture, etc if needed? Or Foot reflexology is done by separate Masseurs?


      Dear Keith, foot reflexology in PULSE is done by therapists. However, if you have pain issues which you would like to treat, we would recommend you to meet with our TCM physicians for a consultation. Hope this clarifies!

  16. Koh

    Hi, can acupuncture solved the problem of sebum production/oily T-zone on the face, expression lines and flushing of the cheek (I have this problem for the last 20 years)? How many sessions will I need to go through? Thanks.


      Hello Koh,

      Oily skin type and flushing on cheek area can be caused by bodily internal imbalance. In this case, acupuncture can help to restore balance to your body and rebalance your hormonal systems. Besides, it also increases blood circulation to face and stimulates cells to produce collagen. This helps reduce express lines.

      The number of sessions differs for every individual. Most patients require at least a course of 10 sessions. Hope this helps!


      Hi there! Our physicians will advise on diet, but there is no strict diet to follow. Hope this helps!


      Hey Susan! It’s advisable to skip Foot Reflexology during your first trimester.

      You may wish to go during your second & third trimester instead. It will even help you to sleep better!


      Hi Mabel,

      Thank you for your message. Yes, acupuncture is very effective in improving eyesight. Usually, our patients require at least 10 sessions.

      If you would like to give this acupuncture treatment a try, the trial price is at $68. This first trial is inclusive of a consultation by our TCM physicians and the entire acupuncture process. Do let us know if you need more clarifications. To make your appointment, please call 6235 2855 or email [email protected]!

  17. lennie

    hi. i seemed to have a hair loss condition in recent months and would like to know besides the anti hair loss acupuncture, would i need to take oral medicine or herbs?


      Hi Lennie,

      It depends on individuals’ conditions. Our physician will prescribe herbal medication only if needed or requested. Hope this helps!

      Do let us know if you have any other questions! If you would like to consult our physicians, simply contact us at 6235 2855 or [email protected]!

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