Ask our in-house TCM Physicians in the comments section below.


Meanwhile, here’s the Frequently Asked Questions:

TCM works by bringing the body back into balance with the aid of different treatments like acupuncture, herbal medicine, cupping, moxibustion and tuina. The imbalance could be caused by internal (eg. disharmony between organs, emotions, etc ) and external factors (eg. environment, weather, time, etc).

TCM diagnosis requires observing the patient (comprise of tongue reading), taking down details of the medical history records and symptoms, as well as palpation (includes but not limited to pulse taking). Hence, both are needed for an accurate diagnosis.

It is also important for patients to be transparent with his/her medical condition for the physician to make an accurate diagnosis.

Acupuncture treats musculoskeletal problems, pain & injury, poor immune system, upper respiratory conditions (e.g. sinusitis, cough & common cold/flu), digestive issues (eg. bloating, diarrhoea & constipation), women’s health (menopausal discomfort, hot flushes, fertility, and menstrual pain, irregularity and flow), sleep quality (lethargy, fatigue, insomnia, sleep deprivation, excessive dreaming, snoring), neurological condition (eg. stroke, depression, anxiety, facial pain/spasm, headache, migraine), skin conditions (eg. acne, ageing skin, hives, hair loss, excessive sweating), eye conditions (e.g. dry eyes, floaters), etc.


Some people may feel a dull ache on the acupoint(s) which will go away after a while.

Body condition and general health will improve. For example, pain relief will be felt for those who come for a pain management treatment.

The process of recovery may be slow for certain conditions, so numerous treatments may be needed. It cannot heal fractures or cure diseases like dengue, cancer or other hereditary conditions.

In general, since acupuncture is used to help the body to heal itself, the limits of acupuncture treatments are the limits of what the body can do to heal itself.

It depends on the type of condition the patient seek treatment for. The tool and technique used, how the patient feels during the treatment, the effect, as well as the length of treatment is different.

Herbal medicine can come in the form of herbs (to be boiled), syrup, powder, tablet and/or pills. All contains a combination of herbs. Different formulae are used for different disease pattern and condition. For example, if a patient is diagnosed as blood deficient, he/she will be given herb formulae to nourish the blood.

It is best to take them separately.

Most of the herbs in PULSE come from China, Hong Kong or Taiwan.

It depends on your insurance company/HR. Some of them cover charges by TCMPB-registered physicians.

All of our TCM physicians are registered under Traditional Chinese Medicine Practitioners Board (TCMPB), a statutory board under Ministry of Health (MOH).


Every TCM treatment begins with a consultation with our physicians, who will diagnose your condition according to your medical history, pulse and tongue.

If you’re having acupuncture treatment, it will be advisable to wear loose clothing.

Comments (82)

  1. Rachael

    I have previously taken Seven Forest’s Cinnamon & Rehmannia for my ovarian cysts, and it always helped. I recently just had my first child, and I never took it while pregnant, but I am wondering if it is safe to take while breast-feeding?


      Hello Rachael,

      Cinnamon is a common food ingredient that has been consumed by breastfeeding mothers, while Rehmannia is a traditional herb that has not been contraindicated for consumption by lactating mothers.

      A critical factor to consider is the quality and preparation methods by the manufacturer/supplier. It is important that the manufacturer of these herbs has not contraindicated it for lactating mothers. Also, it is important that this preparation is free from any unsafe compounds, e.g. heavy metals.

      Assuming that the above concerns are not an issue, then it should be acceptable to consume this supplement while breastfeeding. However, do highlight this consumption to your family physician or paediatrician as necessary.

      Hope this helps!

  2. Ling ling

    I am a Chinese female in early forties experiencing hair thinning at the crown. Hair loss is not much but regrowth tend to be fine and weaker. How can tcm help?


      Hello Ling Ling,

      TCM can help with acupuncture on certain pressure points that stimulates hair follicles, nerves, and blood vessels of the head.
      If you would like to arrange a consultation, you can book an appointment here

      Hope this helps!

  3. Marilor

    Hi, i have recently be diagnosed with 0.8mm uncomplicated gall stone. Was told to have surgery. Can TCM help


      Hello Shirley,

      Yes TCM will be able to help! We would recommend Physician Xiao for this case.
      If you would like to arrange a consultation, you can book an appointment here

      Hope this helps!

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